FAQS
Q: Can I add items from one collection to another?
A: You can fully customise your case with any items you want. You can add up to 5 customisation items on our product page. For more information go HERE for customisation shop rules.
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Q: Can you add items that you don't have listed?
A: Yes, send us a message and we will see what we can do. It all depends on the pricing and availability of the items
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Q: How long does it take to make and send my order?
A; We usually make each case 3-5 business days, it depends on if you select customize items, if so, it will take 2-3 more days for process.Each case is handmade. Once the order ship out, we will email you the track number.
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Q: Will my case look exactly like the product images or everyone else's?
A: Each case is handmade so they will not look exactly like the photo shows. We need freedom to create the best design for your case. Feel free to send us a message with for any special requests.
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Q: How to care resin-case?
A: Resin is water-resistant but NOT proof, see more HERE
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Q: When will you be back in stock?
A: As we are a small business and handmake all our cases we tend to go out of stock quickly. It can take a few weeks for a restock on certain collections.
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Q: What is your policy on refunds?
A: HERE