Refund & Shipping information
Typical dispatch is 3-4 weeks from purchase. (Depends on when you order and when re-stock) Each case is handmade, so it usually takes 3-5 business days to process, and 24-48 hours for epoxy-resin casted.
During busy periods and due to COVID-19 our dispatch times may be longer. Please allow more time in those instances. Please note items will have estimated postal delivery from the date they are dispatched, NOT the date they are ordered.
Resincase offer worldwide shipment. We provide Tracked Service for all orders which will provide confirmation of delivery once our courier partner has delivered the parcel. An international delivery cost may vary between world regions. We are NOT responsible for any international customs or import charges that may apply.
US Delivery: $3.99
Europe Delivery: $5.99
Worldwide Delivery: $7.99
Meanwhile, we offer free shipping on all orders amount over$59.
Orders can only be delivered to the address provided at checkout
so please make sure this is correct before making a purchase. We cannot be
responsible for missing or delayed parcels that are a result of an incorrect
address being provided.
Unfortunately, as all cases are made-to-order, we're unable to offer returns or refunds. Please take this into consideration when ordering. Items are eligible for refund or replacement if they are damaged upon arrival. This is subject to a case-by-case review. Please don't hesitate contact us If you have any questions of your order or email at firstname.lastname@example.org